These Terms & Conditions explain how Everyman Justice provides McKenzie Friend support to people representing themselves in England & Wales. Please read them carefully before using our services.
Last updated: 8 October 2025
Business: Everyman Justice (sole trader) – McKenzie Friend support
Email: info@everymanjustice.co.uk • Website: https://everymanjustice.co.uk
1) About Us & Status
Everyman Justice is a McKenzie Friend service assisting self-represented people in England & Wales. We are not solicitors or barristers and do not provide legal advice or reserved legal activities. Any support is practical guidance and assistance only.
2) Scope of Services
We may help you to: prepare forms and statements; organise evidence; prepare bundles; plan for Cafcass interviews and hearings; attend court to provide quiet advice and moral support with the court’s permission.
We cannot: give legal advice; speak for you or conduct litigation; guarantee outcomes; or act without your instructions.
3) Client Responsibilities
You agree to provide truthful, complete information, respond promptly, and behave respectfully towards all parties. You will not record meetings, calls or hearings without prior written consent (recording court proceedings may be a criminal offence). You must use our approved channels (email or business Facebook page) for case communications so we can maintain secure records. (These duties reflect your signed engagement/consent terms.)
4) Fees, Deposits & Expenses
Fees (fixed or time-based) are agreed in writing before work starts. We may request a deposit. Waiting time, travel, parking and copying are chargeable if agreed. Work begins once payment is received unless we confirm otherwise.
5) Cancellations & Refunds
You may cancel by email/text. Work already completed remains payable. If you cancel a pre-booked court attendance within 48 hours, a reasonable cancellation fee (including time lost) may apply. If you ask us to start within the 14-day cooling-off period (see §10), you consent to pay for work performed and you may lose the right to a full refund once the service is fully performed.
6) Confidentiality & Online Conduct
We keep your information confidential except where disclosure is required by law or you consent (e.g., liaising with counsel/mediators). You agree not to publish or share our advice, emails, documents or screenshots online without prior written consent; we may seek removal or injunctive relief for harmful disclosures.
7) Limitations & Liability
We use reasonable care and skill but do not guarantee outcomes. As far as the law allows, our liability for paid services is limited to the total fees paid for the work in question. We do not exclude liability for fraud or for death/personal injury caused by negligence. Your statutory consumer rights are unaffected.
8) Conflicts, Safety & Termination
We may decline or end support where conflicts, abuse, risk, or material breaches arise (e.g., false information, anti-testing/infiltration, breach of confidentiality or channel rules). You must pay for work done up to termination.
9) Insurance
Professional indemnity insurance is held for supported activities (details available on request).
10) Consumer “Cooling-off” (Distance Contracts)
If you’re a consumer purchasing remotely, you have a 14-day cancellation right under the Consumer Contracts Regulations 2013. If you ask us to start immediately you agree to pay for work done during that period; if the service is fully performed within 14 days, the right to cancel may be lost.
11) Data Protection
We process personal data under UK GDPR/DPA 2018. See our Privacy Policy for details.
12) Law & Jurisdiction
These terms are governed by the laws of England & Wales and the English courts have exclusive jurisdiction. We will consider proportionate pre-action correspondence and, where appropriate, mediation before proceedings.
Using our services means you accept these Terms.
